Privacy Policy

1. Data Controller

The data controller responsible for processing personal data collected through this website is:

• Cellortho S.L.
• Marbella, Spain
• Contact: info@cellortho.com

Cellortho S.L. is responsible for the processing of personal data collected through this website in accordance with the EU General Data Protection Regulation (GDPR), Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and the Spanish Law on Information Society Services (LSSI-CE).

2. Personal Data Collected

Through this website, we may collect the following categories of personal data:

• Name
• Email address
• Phone number
• Information submitted through contact forms
• Appointment requests
• Technical data such as IP address, browser type, and device information

No sensitive medical information should be submitted through this website unless specifically requested through secure, designated channels.

3. Purpose of Data Processing

Personal data may be used for the following purposes:

• Responding to inquiries submitted through the website
• Scheduling consultations and appointments
• Providing requested information about treatments and services
• Improving the quality and functionality of our website
• Ensuring the security and integrity of the website

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you voluntarily submit your data through a contact form or appointment request.
• Legitimate interest: In responding to inquiries and maintaining the proper functioning of the website.
• Legal obligation: When processing is necessary to comply with applicable laws and regulations.

5. Data Retention

Personal data is stored only for as long as necessary to fulfill the purpose for which it was collected, or as required to comply with legal obligations. Once data is no longer needed, it will be securely deleted or anonymized.

6. Data Sharing

Your personal data may be shared with trusted third-party service providers who assist in the operation of our website and services, including:

• Website hosting providers
• Analytics providers
• Booking and communication systems

These providers are contractually obligated to process your data only in accordance with our instructions and under strict confidentiality obligations. We do not sell or rent personal data to third parties.

7. Your Rights (GDPR)

Under the GDPR and LOPDGDD, you have the following rights regarding your personal data:

• Right of access: to request a copy of your personal data
• Right to rectification: to correct inaccurate or incomplete data
• Right to erasure: to request deletion of your data
• Right to restriction: to request that processing be limited
• Right to data portability: to receive your data in a structured format
• Right to withdraw consent: at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at info@cellortho.com.

8. Data Security

Cellortho implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or loss. While no method of electronic transmission or storage is completely secure, we are committed to safeguarding the data entrusted to us.

9. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable legislation. Any updates will be published on this page. We encourage you to review this policy regularly.